E. Wesley Espinoza
IT wizard 🧰Software engineer 💻Customer-first problem solver 🧠
Based in Plymouth, MN • Proud promoter of “tech that helps people”
A Little About Me
I’m an IT professional who loves building solutions that connect people and tech without the headaches. I’ve worked on customer-facing apps used by millions, fixed more laptops than I can count, and I’m obsessed with learning how things work — and how to make them better. I enjoy a good video game but more so I enjoy building them, though being a solo developer is quite tough.
Skills I’m Known For
Technical
Tech Support
People Skills
Where I’ve Made an Impact
Technology support Analyst
Dec 2025 – Present
- Develop and maintain internal tools to support the team.
- provide technical support to the team.
- look for ways to improve the team's workflow.
Senior Agent — Geek Squad
May 2023 – Present
- Lead advanced repair operations while maintaining 95%+ customer satisfaction.
- Mentor and train junior techs on repair workflows and customer interaction.
- Recognized as a top-performing agent in the district within 6 months.
Freelance Web Developer
Jan 2023 – May 2023
- Designed and launched high-performing websites tailored to client brands.
- Delivered hand-off documentation and training for client self-management.
- Prioritized accessibility, SEO, and speed.
Software Engineer — Nordstrom
May 2021 – Nov 2022
- Built scalable applications used by millions of customers.
- Reduced internal tooling friction, speeding deployments across teams.
- Led automation improvements resulting in measurable cost reductions.
Education & Highlights
B.S. Applied Computer Science — Dominican University of California
Graduated in 2 years • 2018 – 2020 • San Rafael, CA
- Promoted to Senior Agent at Geek Squad in just 6 months.
- Shipped software used by millions at Nordstrom.
- Known for tech → human translation skills, not jargon.
Want to Support Minorities in Tech?
If you feel inspired to help build a more equitable digital world, here are a few organizations putting people first in tech. Each one champions digital inclusion, ethical engineering, or education for underrepresented voices.
- Code2040 — Expanding opportunities for Black and Latinx people in tech.
- Girls Who Code — Closing the gender gap in tech.
- Electronic Frontier Foundation (EFF) — Defending civil liberties in the digital world.
- TechBridge Girls — Supporting STEM education for girls in low-income communities.
- Public Good Software — Connecting people with causes that matter.
- Black Girls Code — Bringing young women of color into tech careers.
- Center for Humane Technology — Advocating for tech that respects people.
Whether it’s shared knowledge, time, or resources — thank you for caring about a better tech future.